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What some of our clients have to say about us

Our project was a complete redesign of our website. We needed a new look and increased functionality to meet the needs of a diverse range of visitors, including international students and our own members.  We’re really pleased with the result and the feedback we’ve received has been very positive.

Apex Internet provided us with excellent customer service at the initial meeting and that has continued the whole way through.  Everyone we’ve dealt with at Apex has gone the extra mile to meet our needs and to help us in areas where we needed more development such as Social Media.

Suzanne was very patient with us as we identified additional things that could further enhance the site after the project started – nothing was a problem!

SEO was an area that we hadn’t paid a lot of attention to and we’re now finding that we’re getting more enquiries – to English New Zealand as an organisation, and to our individual member schools throughout New Zealand.
We have no hesitation in recommending Apex Internet to any organisation wanting a “one-stop shop” for their web design and performance needs.


Kim Renner - Operations Manager (English New Zealand)

We have a longstanding relationship with Apex Internet having first started working with them on a regular basis on our KiwiTravelNZ.com brand back in 2004.  In June 2012 we commissioned Apex to design and develop our Wheelaway Holidays website.  Apex took time to understand our exact requirements.  Our website was launched to travel agents worldwide and they found this to be a very user friendly portal for their client bookings, so much so that the scope broadened and bespoke functionality was added to the website.  Apex were once again very timely with the implementation – our clients were very impressed.  We love Orbit CMS as it is extremely flexible and simple to use; saving us both time and money.  We highly recommend Apex – they have a fundamental desire to make a positive difference to their clients businesses and deliver exceptional online services.


David Smith - Director (Wheelaway Holidays)

We’ve recently got on board with Apex Internet after being referred to them by another company that have experienced the Apex way.  They assured us that Apex’s commitment to delivering a website that would fit with what we need was over and above what any other local web company could offer.  They told us that Apex’s focus is on building really great websites that meet their client’s needs, and that Apex Internet are looking for long term relationships where they help their clients grow and respond to technology.  They also made mention of the fact that Apex are a really nice company to deal with!

With that glowing reference we made contact and right from the start Apex’s professionalism shone through.  We could tell immediately that they were really interested in helping us promote our brand and we gained valuable insight into our business right from the outset.  What most impressed us was their enthusiasm for our brand – a brand that is not only important to our company but one that so many Taranaki people identify with.  We are really excited to see how Apex Internet can help us to increase traffic to our site and improve our website to aid our valued clients and loyal followers.


Trish Dwyer - Owner (Taranaki Hardcore)

We recently chose Apex Internet as our web development partner and commissioned them to build our Ozone Coffee Roasters UK and NZ websites. They have worked closely with our designer, Craig Jones to produce two e-commerce websites that we believe are at the forefront of design, responsiveness (mobile friendly), and technology.  Apex Internet really understands how people use websites and together we have challenged each step of the site build to deliver the very best solutions possible for our business. By factoring in best practice usability, SEO and conversion techniques, we expect our websites will achieve the results that we intend – increased online sales and international brand awareness. We pride ourselves on working with strategically minded businesses like Apex Internet and we are looking forward to a long term partnership together.


Karla Gichard - Co-owner (Ozone Coffee Roasters UK)

Apex Internet have helped us to drive more targeted traffic to our website.  They have been so easy to work with and we have loved the insightful ideas that they’ve come up with to improve our online presence. They have a knack of explaining technical jargon so that we can understand it and  have offered loads of support at the times when we’ve needed it.  We are now looking at ‘taking our website to the next level’ and Apex have developed a content strategy to improve our brand message to support potential customers as they navigate our website. Apex are great at analysing results and then delivering measureable strategic recommendations to give us the edge in the online marketplace.


Sam Tyson - Owner (Climate)

Apex Internet designed and developed our website using Responsive Website techniques – which was very important to us as a large percentage of visitors to our site use mobile devices. We’ve been impressed by the breadth of knowledge within the Apex team and have felt secure in the knowledge that experienced professionals – from planning to design to development and online marketing - have had our company’s best interest at heart. The Apex team provide excellent service standing by their product, which I really rate. Apex are very good at fronting up with the answers to the difficult questions and following up with a service that meets the timeframes as promised. If we had to choose just one thing, then it’s the on-going support, that and the level of service for that on-going support that we value and appreciate the most. They are hard to beat and come highly recommended.


Martin Benge - Director (First Avenue Property)

As clients of Apex Internet already, with our Gladiator Marine website, we were keen to improve the look and feel of our Fishingpro site whilst retaining the functionality of the old site.  Apex provided us with a nice clean design and carried out some custom programming to improve the search functionality and the forms on the website. A blog module was also integrated into the website to make it easy for us manage our news items. We are rapt with the final product – an easily usable site for our website visitors and a great showcase for the many charter boat operators that feature.


Donna Pascoe - Owner (FishingPro New Zealand)

Our expectations have been exceeded in the development and optimisation of our hotel microsites for Crowne Plaza Auckland (www.crowneplazaauckland.co.nz) and Crowne Plaza Queenstown (www.crowneplazaqueenstown.co.nz). We have been provided with sound strategy which has allowed us to achieve some great results. All questions and queries are promptly dealt with by the support team and we have been able to add some great new features to our websites including responsive website design and a newly improved blog module. The level of product innovation has been fantastic allowing us to provide a great product for our audience.


Andrew MacDonald - Online & Communcations Manager (Crowne Plaza Auckland)

The Apex operation of our website and hosting of our email were ticking along quite nicely. We decided to rebrand. The knowledgeable Apex team walked us through their detailed proposal to absorb our refreshed content and change the site’s look and feel. Another company offered similar services and pricing and spear-headed the rebranding; we chose the other provider based on a relationship with them.

We were and are very happy with the rebranding, updated content and design that the second company created. A few little things went wrong. Apex graciously agreed to sort these problems and take us back. The transition back to Apex was smooth but this was a costly lesson for us. Sometimes you have to leave home to appreciate what you’ve got. We appreciate Apex. It’s good to be home.


Sandra Hatt - Office Manager (Southern Lights Biomaterials)

We recently had our website redesigned by Apex Internet and were very impressed by how enjoyable the process was and how smoothly it all went.  Everybody seemed to understand our needs and requirements right from the start which made the whole experience very easy for us - well done to everybody involved.  Communication throughout the project was very swift and we felt that everybody was on the 'ball' with getting back to us.  On top of that we were made to feel that everything was being done for us – it was so easy.  You guys are perfect and we love our fresh new site!!


Sue Rose - Owner (Kiwi Direct Car Rentals)

After the fantastic results gained by having the Apex team restructure our Adwords campaign, we had the confidence to engage them to redesign our website.  As an online business, this was understandably a key project for us. Once again they knocked the ball out of the park!

What impressed us most was that right from the outset, the entire team took great care to understand the key drivers of our business and the internal processes which support them. They gave fantastic advice on how best to present our services and when questioned, could support this advice with data and a clear and consistent rationale based on how our customers actually search for our services and subsequently interact with our site.

Their focus on specific and measureable commercial outcomes was refreshing, particularly in a discipline which often favours style over substance.

This project had a tight turnaround and the Apex team calmly delivered on time, on budget. We attribute this not only to their efficient internal processes, but also to their placing a huge emphasis on being reliable, available, communicative and of course, very technically adept.

We were so impressed that we subsequently engaged them to retro-fit our site with a responsive design, again with excellent results.

 


Rob Cook - Marketing Manager (Tenderlink.com)

At our very first meeting with Apex Internet we were sure that they totally understood what it was that we were trying to achieve with our new website because we walked out of the meeting with a solid plan of action. The specifications laid out by me were carefully listened to and then Nigel added his ideas and exceeded my expectations. We were very satisfied with the level of communication throughout the course of the project and Nigel was always very fast at addressing any questions I had.
 
I'm so happy with my website and the way that Apex handled the whole process that I already have another project ready to discuss with them. Not only that but I'll be talking to people I know about the way they work and what they produce and will be referring them to Apex.


Roger Shoemaker - Director (Lorryland)

Yesterday our base went down and I had to call David Law, as usual he was on the ball and fixed our problem. Every time I have needed help, always at odd hours, David has been there for us. He is excellent and he really makes dealing with Apex a dream
All I can say is we chose the right people for us to do business with.


Peter Gall - Manager (Body4U - Fitness Equipment - Sales & Hire)

We are so pleased with the new website which includes all of our existing website functions and content but now brings us into the 21st Century with regard to modern search engine optimisation (SEO) practices and social media platforms. The vision was to offer a professional, easy to use experience and we believe Apex Internet have completed a fine job in delivering what we outlined, especially around the property brochures and property search functions. We now feel we have a website to compete with the best, which is part of our real estate philosophy of the right people, with the right training, using the latest technology. Everybody has been trained and have commented how easy to use the new website is for staff and clients.


Murray Ireland - General Manager (Irelands Property Management)

We have been dealing with Apex Internet Ltd for the past 6-7 years and have found them to be a very obliging and co-operative company to deal with. They have had total responsibility for the total marketing of our websites plus hosting, maintenance and any rebuild required. Their prompt, efficient service has been second to none and I have found their staff to be both efficient and knowledgeable in all aspects of their work. I have no hesitation in recommending the company to anyone who wishes to access similar services.


David Smith - Managing Director (www.kiwitravelnz.com)

We have been using Apex Internet for the Online Marketing (including Adwords Advertising) of our three Bed and Breakfast Guide websites since 2006 (www.bnb.co.nz www.bbbook.com.au and www.1bbweb.com). During that time we have been impressed by their proactive approach to achieving results and delivering targeted traffic to our websites. Results for our sites have exceeded my expectations. All members of their team have been very obliging and willing to go the extra mile to ensure my online marketing continues to produce great results, and it gives us peace of mind to work with a team who know what they’re doing and do exactly what they say they’ll do. They have also really won me over with the rebuild of the New Zealand and Australian sites (and soon the International site). Nigel has been amazing - he grasps the issues immediately and has delivered faultless work. Things which I have been accustomed to waiting weeks for from previous developers have been done the same day. You have a special team at Apex.


Jim Thomas - Director (New Zealand Bed & Breakfast Book & Australian Bed & Breakfast Book)
Kiwi Holiday Parks first started their business partnership with Apex Internet back in 2005. In that time Apex has delivered exceptional service in both the design and development of our website and in the lifting of our online profile with highly effective and measurable online marketing solutions. Early in 2013 we engaged Apex to redesign our website to breathe some life and a touch of Kiwiana into it, in order to help us retain and grow our market share in the sector. We continue to be impressed by Apex’s ability to embrace and understand the direction that we want to take with our brand. Their insight is refreshing and it is backed by a bunch of experienced professionals who are highly skilled and knowledgeable in the web space – in short; they understand the web and they understand how people use websites which results in increased conversion rates and more business. In September 2013 we went live with our newly designed website – within the first month total online sales increased by 240% on the comparable month in 2012. This past quarter has seen a 170% increase on the same quarter for the year prior. We are so impressed with the results that Apex are getting for us that we’ve commissioned them to delve deeper into improving the user experience and engagement on the website and develop a content strategy for us. If you want your website to really work for you – choose Apex Internet.

Kathy Wilson - Business Development Manager (Kiwi Holiday Parks)

We started our association with Apex when we moved our company website onto Apex’s custom built CMS, Orbit.  I found their CMS to be very user friendly, so when it was time to build a new website for our retail outlet, Plyman, we were keen to use Apex.

After discussing what our vision was for the new Plyman website, Apex and their team came up with a modern design that was exactly what we had in mind, and at a very reasonable cost.  I was to load all the information onto the site and as a non-website minded person was helped incredibly by Suzanne, Aaron and David.

Apex has always been prompt with their response time to queries, changes and any issues, and always professional and friendly.  I would happily recommend them!


Raylene Lancaster (Plyman)

New Plymouth
Phone (+64) 6 769 5640
Fax (+64) 6 769 5641
Email info@apexinternet.co.nz

Christchurch
Phone (+64) 3 374 6518
Fax (+64) 3 374 6519
Email chch@apexinternet.co.nz

Orbit CMS Support 0800 562 018